We are Grig Distribuce s.r.o., ID 09361103, with registered office at Svatopluka Čecha 2672/100, Královo Pole, 612 00 Brno, registered at the Regional Court in Brno, file number C 118646/KSBR, Czechia.
We operate an e-shop on the website www.grigfood.com
To provide our services, sell goods and operate our website, we process some personal data.
The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”)
Processing of personal data
Processing of personal data when using the contact form
If you enquire about our products and services, we will work with the contact details you provide to us, mainly via the enquiry form. These are in particular: name and surname, e-mail address, postal address, telephone.
For what reason?
We will contact you through them to further arrange goods and services.
On what legal basis?
This is processing on the basis of Article 6(1)(b) GDPR – negotiating a contract or carrying out pre-contractual measures at your request.
How long will we process the personal data?
Unless we establish further cooperation, we will process your data for a maximum of 10 years from our last communication.
Processing of personal data in case of purchase
If you make a purchase with us, we will work with the data you fill in. These are mainly billing data: name, surname, address, e-mail address and telephone number.
For what reason?
We need to process personal data to fulfil our contract – to deliver our goods or services to you. We will also communicate with you via the contact details regarding the status of your order, or regarding complaints or your queries.
We will also process personal data to fulfil our obligations under the law (mainly for accounting and tax purposes, or to deal with complaints and other matters).
On what legal basis do we process personal data?
The processing is based on Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – performance of our legal obligation.
How long will we process personal data?
For the duration of the performance of our service and thereafter for a period of 10 years from the last time such service was provided or goods were supplied.
We also process your personal data to the extent of the goods and services you have ordered from us, our communications between us and other details of the contract between us. We also store our communications and information you have given us prior to entering into a contract, in case we enter into a contract together – as part of pre-contractual negotiations.
Newsletters (commercial communications)
Unless you are a purchasing customer and have opted us out at the time of purchase, we will use your email address to send you our newsletters.
On what legal basis?
Section 7(3) of Act No. 480/2004 Coll. on certain information society services allows us to do so, unless you have prohibited us from doing so at the time of purchase.
How long will we process personal data?
10 years from your last purchase. You can unsubscribe from the mailing at any time via email or contact us at: info@grigfood.com
Who will get access to the data?
Your data stays with us. However, there are some companies or other people who work for us and who get access to your data because they help us run our e-shop. These are:
Shoptet, the operator of the Shoptet e-shop platform (Shoptet a.s., with registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, company ID 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25 395)
companies involved in the dispatch of goods (DPD, PPL, Zásilkovna, Česká pošta, Eliška Minaříková – ID:88567869)
companies involved in the dispatch of payments (Visa, Mastercard, Apple Pay, Fio Banka, your internet banking provider)
e-mailing service provider (Webmail)
marketing agencies (Prongy, Roimark)
companies helping to evaluate our campaigns (Google, Meta, Seznam, Hotjar)
customer care companies
Other people who work with us, such as accountants, may also have access to your data and we have data processing agreements with them to keep your data safe.
We may also pass your personal data to public authorities if it is in our interest to do so or if they ask us to do so.
We only process personal data within the European Union.
What else you should know
We have an appointed data protection officer in our company:
Tomáš Andrlík
Svatopluka Čecha 2672/100, Brno, 612 00
E-mail: info@grigfood.com
phone: +420 732 854 316
Our company makes decisions based on automated processing or profiling.
If you have any questions about your personal data, please contact us at info@grigfood.com or call +420 732 854 316
Use of cookies
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.
Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to your personality and interests.
We use the following cookies on the website:
Necessary cookies: these are required for the operation of the website, for example, they allow you to log in to secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
Analytical/statistical cookies: these cookies allow us, for example, to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
Advertising cookies: these are used to track preferences and allow you to see advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.
Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.
Cookies used:
Technical name
Purpose o Description of cookies
Duration
_ga_gid
The _ga and _gid assign each visitor to our website a random identifier, which allows us to measure traffic to our website and to generate statistics about visitor traffic and behaviour on our website.
permanent
ANID
Used for advertising.
permanent
NID
This cookie is sent by the browser along with requests to Google sites. The NID cookie contains a unique ID that Google uses to remember your settings and other information, such as your preferred language (e.g. English), how many search results you want to see per page (e.g. 10 or 20), and whether you want to have the Google SafeSearch filter turned on.
permanent
__Secure-3PAPISID
Used for site security.
Relational
NID
This cookie is sent by the browser along with requests to Google sites. The NID cookie contains a unique ID that Google uses to remember your settings and other information, such as your preferred language (e.g. English), how many search results you want to see per page (e.g. 10 or 20), and whether you want to have the Google SafeSearch filter turned on.
Permanent
__Secure-3PAPISID __Secure-3PSID __Secure-3PSIDCC
Used for web security.
Relational
Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.
Consent can be expressed via a checkbox in the cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only some of them.
For more information on the management of cookies in individual browsers, please see the following links:
Internet Explorer – https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
Firefox – https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
Safari – https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
Opera – https://help.opera.com/cs/latest/security-and-privacy/
Microsoft Edge – https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
Your rights in relation to the processing of personal data
The GDPR gives you, among other things, the right to contact us and ask for information about what personal data we process about you, to request access to that data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we erase your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest.
If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the Data Protection Authority or take your claims to court.
These terms and conditions are effective from 31. 3. 2023